Our Services
Ad-Hoc Engineering
When something goes wrong, we put it right
Breakdowns happen. When they do, you need a fast, reliable engineer who knows what they’re doing and won’t waste your time. Our ad-hoc engineering service is designed for those moments when you need help without the hassle.
Whether it is a chair that won’t lift, a suction unit with low pressure or a CBCT with a fault code, our experienced engineers come equipped, communicate clearly and work efficiently to get you back up and running.
Our callout charge include 15 minutes of diagnostic time Free-Of-Charge, so you aren't paying for our decisions, your paying for our work.
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What's included
Emergency and routine callouts
Fast response for urgent issues or one-off support when something needs fixing.On-site diagnostics and repairs
We assess the issue on the spot and carry out repairs whenever possible during the same visit.Transparent pricing
Fixed callout fees, followed by time billed in 15-minute blocks with no surprises.Access to service kits and parts
We carry genuine manufacturer made spares and service kits so we can solve most problems without a second visit.
Support across multiple equipment types
We work on chairs, suction pumps, compressors, X-rays, digital imaging and more.Engineering reports and follow-up
Full breakdown of the work done, plus advice if further action is needed.
Why Dentists call us
Quick to respond, quicker to resolve
We aim to attend within 4 to 24 hours and carry out the repair on the same day where possible.Skilled, qualified engineers
We’ve worked and trained with equipment from all major brands and bring the tools and know-how to get the job done.No unnecessary upselling
If it can be fixed, we fix it. If it can wait, we’ll tell you. If it needs replacing, we’ll explain why.Flexible and fair pricing
You only pay for the time used, not the time booked - timestamped from the moment we start to the moment we finish.
We keep disruption low
We work cleanly, quietly and with minimal impact to your clinic schedule.Trusted by dentists across the Southeast
We’re proud to be the first call for practices that want honest advice and fast, effective support.
If you need help we'll always do our best to resolve on the same visit. Weekend emergencies call or WhatsApp: 07350 738957
Plan Your Next Project with Discover Dental
Whether it's a squat practice, chair replacement, reception redesign or you just need some friendly advice on equipment difficulties. Our Team is here to help.
Fill in the form or send an email to info@discoverdental.co.uk
